FAQs

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Duration

Full Day

Cancellation

Up to 10 days

Group Size

5 people

Languages

English, Other

About this activity

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Jordan Transfer FAQs

 

:: Jordan Transfer FAQ ::

 

1- What types of vehicles are available for a luxury private transfer in Amman with VIP Jordan Tours?
At VIP Jordan Tours, we offer a curated fleet to ensure a premium experience.
Choose from vehicles like the Mercedes-Benz S-Class for executive comfort, the BMW 7 Series for performance and style, or the Range Rover Autobiography or Toyota Land Cruiser SUV for prestige.
For larger groups, we provide Mercedes V-Class , Mercedes Sprinter Van or Hyundai Staria or H1,  You can view our full fleet at VIPJordanTours.com, and our team can help you select the perfect vehicle for your needs based on your group size, luggage, and the nature of your trip (e.g., business meeting, special occasion, or desert tour).


2- How does VIP Jordan Tours ensure a 24/7 seamless VIP private transfer from Amman Airports?
We specialize in a stress-free, VIP private transfer service from Amman airports, available 24/7. Your professional chauffeur will track your flight, meet you in the arrivals hall with a personalized sign, and assist with your luggage directly to your waiting luxury car. This exclusive meet-and-greet service is designed to ensures a seamless and stress-free transition from the airport to your final destination in Amman or beyond.


3- What is included in the quote for a luxury private transfer in Amman with your company?
At VIP Jordan Tours, we believe in transparent, all-inclusive pricing. Your quote for a luxury private transfer in Amman covers the chauffeur, fuel, tolls, parking, and all taxes—with no hidden fees. Our pricing is transparent and typically based on the route, vehicle type, and duration of service.
For services like hourly rentals or multi-day journeys, we offer customized packages to provide the best value.


4- Can I book a VIP private transfer for multi-day tours to places like Petra, Wadi Rum, Madaba or the Dead Sea?
Absolutely. Beyond city transfers, VIP Jordan Tours specializes in extended VIP private transfer services for multi-day tours across Jordan. Travel in luxury and safety with a dedicated chauffeur to destinations like Petra, Wadi Rum, and the Dead Sea. We can help customize your entire itinerary, book your accommodation for an unforgettable journey.


5- What sets VIP Jordan Tours apart for luxury car transfers in terms of safety and service?
Your safety and satisfaction are our highest priorities. Every VIP Jordan Tours chauffeur is rigorously vetted, professionally trained, and fluent in English. Our luxury vehicles undergo meticulous maintenance and are equipped with the latest safety features. We are committed to providing a discreet, secure, and exceptionally comfortable travel experience from start to finish. We also adhere to the highest standards of cleanliness and discretion for every journey.


6- How do I find out the information of the vehicles?
You can find all information about each vehicle such as standard/class, luggage capacity, number of passengers / seats, doors etc. in our website in the vehicle page or among the search results next to its symbol.


7- How many passengers can you transport?
We have several options that tailored to meet your request starting from 1 passenger up to groups.

* Drivers may refuse service of they think there are too many people or luggage to make it safe.


8- How can I check the seating capacity of the vehicles? 
You can view the maximum seating capacity for each vehicle class during the booking process. This information appears next to the seat symbol on both the vehicle details page and the search results page. You’ll also find details about the luggage capacity for each vehicle type. 
Important Note: For safety reasons, drivers may refuse service if the number of passengers or luggage exceeds the vehicle’s capacity. 


9- What happens if the number of passengers exceeds the vehicle capacity? 
Safety is our top priority. Drivers reserve the right to refuse service if the number of passengers or luggage exceeds the vehicle’s capacity. In such cases, you may need to book and pay for an additional vehicle on-site (if available). Otherwise, the booking will be considered a no-show. 

To avoid inconvenience, please ensure the total number of passengers (including children, as each child occupies a seat) and luggage size/quantity match the selected vehicle’s capacity when making your reservation.


10- How do I find out the luggage capacity of the vehicles?
You can see the maximum luggage capacity of each vehicle class during the booking process in the vehicle page or among the search results, next to the bag symbol; You will also see the amount of people that each vehicle class can carry.


11- What are the dimensions of a medium-sized bag?
The dimensions of the medium size bag is around 26 x 18 x 10 inches / 67 x 45 x 25 cm.


12- What happens if the number of luggage exceeds the vehicle capacity? 
Safety is our top priority. Drivers reserve the right to refuse service if the number of luggage or size exceeds the vehicle’s capacity. In such cases, you may need to book and pay for an additional vehicle on-site (if available). Otherwise, the booking will be considered a no-show.  To avoid inconvenience, please ensure the luggage size/quantity match the selected vehicle’s capacity when making your reservation. 


13- Do you offer a discount for children?
No, as safety is our priority. The number of vehicle seats must match the total number of passengers, including both adults and children.


14- How far in advance should I book my ride?
You can make reservations at any time, but we strongly recommend booking in advance to secure your preferred vehicle and time slot. Last-minute availability cannot be guaranteed. 
For the best experience, consider booking at least [12 days] ahead, especially during peak travel periods.


15- How can I contact my driver?
Driver details will be sent via SMS and email 12 hours before pickup. For emergencies, our 24/7 customer service number is available.


16- When will I receive the chauffeur’s contact information?
The driver’s name and phone number will be sent via email and SMS 12 hours before pickup.


17- Do I need to tip the driver?
Tipping (gratuities) is not obligatory, but people working in the tourism sector expect it, as they depend on tips as a major part of their income. Therefore, tipping is considered customary and widely expected in Jordan. The amount depends on the situation and the quality of service.


18- How long will the driver wait for me?
Standard Pickups (Hotel, Home, Work Address):

If parking is allowed, the driver will wait up to 15 minutes after the scheduled pick-up time.
If parking is not allowed, the driver will call 5 minutes before arrival.

Airport/Port/Border/Train Station Pickups:

– Includes 30 minutes of complimentary wait time.
– Providing travel details (flight number, ship name, train number, etc.) allows the driver to track delays or early arrivals when possible.


19- Is smoking allowed in the vehicle?
No, smoking is not permitted. We prioritize comfort, cleanliness, and air quality for all guests.


20- What is not allowed during the journey in the vehicle?
Smoking of any kind—including cigarettes, e-cigarettes, cigars, hookahs, and pipes—is strictly prohibited in our vehicles.


21- Can I bring food and drinks into the vehicle?
Only water is allowed during the journey. For long trips, frequent stops provide opportunities for refreshments.
Any spills requiring vehicle cleaning may result in an additional charge.


22- Can I change my pick-up/drop-off location?
Yes, as long as it’s within the cancellation allowance period.
Please contact our customer service via email to request changes. Note that any address modification may incur additional costs.


23- Can I modify my reservation if my flight arrivals time/date changes? 
Yes, you can make changes as long as your request falls within the cancellation allowance period. 
To proceed, please contact our customer service team via email with your updated details. Please note that schedule adjustments may be subject to additional fees, depending on availability and timing. 


24- Can I change or cancel my booking?
Yes .. You can modify or cancel your booking free of charge up to 10 days before your scheduled pick-up time. Changes or cancellations made after this period will incur a fee or penalty up to the full paid amount. 


25- When is the deadline for cancelling my booking ?
For most vehicles, you can cancel free of charge up to 10 days before your scheduled service time and receive a full refund (minus any third-party payment fees, if applicable). 
No refunds for cancellations within 9 days of pickup time.


26- How to cancel my booking during the allowed time? 
(Please check the Cancelation Policy tap)

1. Send an email to the same email address you got the confirmation through with:  
  – Booking confirmation number.
  – Lead passenger name. 

2. We’ll process your request and send confirmation.


27- What are the consequences of violating the policy?
Violating this policy may result in additional charges or other inconveniences. We appreciate your cooperation and understanding.

Itinerary

Day Tour: Amman – Madaba – Mount Nebo – Dead Sea – Amman
  • Activity: Cultural and historical tour to Madaba & Mount Nebo, followed by relaxation at the Dead Sea.
  • Start Time: 8:00 A.M. (recommended)
  • Total Driving Distance: ~ 130 km (80 miles) round trip
  • Total Duration: 8–9 hours (including sightseeing and travel)

Morning – Departure to Madaba, the City of Mosaics
After breakfast at your hotel, meet your private guide and driver. They will escort you for the entire duration of the tour, from hotel pick-up to final hotel drop-off.
Depart Amman southwest (approx. 35 km, 45 minutes) to the city of Madaba, known as the "City of Mosaics" for its rich collection of Byzantine and Umayyad mosaic art.
Upon arrival at the Madaba Visitors Center, your guide will lead you through the city's most significant sites.
St. George's Church (Church of the Map):
From the Visitors Center, we proceed to St. George's Church, located approximately 240 meters northwest. This Greek Orthodox Church was built in 1896 over a 6th-century Byzantine original. Inside, you will find the world-famous Madaba Mosaic Map—the oldest preserved geographic floor mosaic in art history, dating back to approximately 560 AD. Your guide will explain the significance of this extraordinary masterpiece, which depicts over 150 biblical sites with Jerusalem at its center, and how its discovery in 1884 reshaped the understanding of the region's geography.
Madaba Archaeological Park:
After visiting St. George's Church, we continue to the Madaba Archaeological Park, located just a few meters from the Visitors Center. Established in 1995 to preserve and make accessible the archaeological remains from Roman times and several valuable Byzantine mosaic floors, this park is a highlight of the city. Your guide will escort you through the remains of several Byzantine churches showcasing stunning mosaic floors. Highlights include the Hippolytus Hall and the Church of the Apostles, each revealing intricate artwork that reflects the city's vibrant Christian heritage. Your guide will provide historical context and point out the artistic details that make these mosaics world-renowned.
Al-Hussein bin Ali Street (Tourist Street):
After exploring the archaeological park, your guide will take you to Al-Hussein bin Ali Street, known locally as "Tourist Street." This vibrant thoroughfare is lined with shops selling handicrafts, souvenirs, icons, and products specific to Madaba's renowned mosaic art. It is the perfect place to browse local industries and perhaps purchase a unique mosaic piece to remember your visit.
Madaba Archaeological Museum (Muzeum Archeologiczne):
We conclude our Madaba exploration at the Madaba Archaeological Museum, located within the Archaeological Park complex. The museum is housed in a traditional late 19th-century building and showcases artifacts spanning Madaba's long history, including pottery, glassware, coins, and jewelry from Roman, Byzantine, Umayyad, Abbasid, Mamluk, and Late Ottoman periods. The museum is included with the Archaeological Park entrance ticket.

Midday – Mount Nebo: The Memorial of Moses
Depart Madaba for Mount Nebo (approx. 10 km, 15 minutes), one of Jordan's most revered religious sites.
Upon arrival, your guide will lead you through this sacred mountain, believed to be where Prophet Moses stood to view the Promised Land before his death. From the summit (elevation 870 meters), you will gaze across the Jordan Valley, the Dead Sea, and—on exceptionally clear days—the distant hills of Jerusalem and Bethlehem. Your guide will share the biblical narrative and historical significance of this site, which has been a pilgrimage destination for centuries.
Explore the Memorial Church of Moses, originally constructed in the 4th century and rebuilt in the 20th century to preserve its Byzantine heritage. Inside, your guide will point out the remarkably preserved 6th-century mosaic floors, depicting hunting scenes, pastoral life, and exotic animals—among the finest examples of early Christian mosaic art in the region. Outside, you will see the iconic Bronze Serpent Sculpture (created by Italian artist Giovanni Fantoni in 1984), which symbolizes the biblical story of Moses and the serpent, and serves as a striking landmark against the panoramic backdrop.
Your guide will allow approximately 30–60 minutes for exploration of the site.

Afternoon – The Dead Sea: Lowest Point on Earth
Depart Mount Nebo for the Dead Sea (approx. 29 km, 40 minutes), descending to the lowest point on Earth—more than 430 meters below sea level. The drive itself offers dramatic views as you lose elevation rapidly.
Upon arrival at the Dead Sea, your guide will direct you to a suitable beach facility where you can experience the surreal sensation of floating effortlessly in the hyper-saline waters—so buoyant that sinking is impossible. The mineral-rich mud along the shoreline is renowned for its therapeutic properties, and you are invited to cover yourself in the dark, silky mud—a natural spa experience that leaves skin feeling refreshed and rejuvenated.

Lunch Break:
Time will be allocated for an optional lunch at one of the Dead Sea resort restaurants or at the beach facility (optional and not included in the tour price). Your guide can assist with recommendations.

Late Afternoon – Return to Amman
After approximately 1–2 hours of leisure time at the Dead Sea, begin your journey back to the capital (approx. 55 km, 1 hour). The route climbs from the desert floor back to the hills of Amman.
You will arrive at your Amman hotel in the late afternoon or early evening.

:: Thank you for choosing to explore Jordan with us ::


Highlights of Your Day:

  • Private Full-Day Journey: Enjoy the personalized experience of having your own dedicated guide and driver from the moment you leave your hotel until your return.
  • Madaba Archaeological Park: Wander through ancient Roman roads and Byzantine church ruins, marveling at exquisite mosaic floors including the Hippolytus Hall's depiction of a Greek tragedy.
  • Al-Hussein bin Ali Street (Tourist Street): Stroll through this vibrant thoroughfare lined with shops selling mosaic art, icons, and local handicrafts.
  • George's Church: View the world-famous 6th-century Madaba Mosaic Map—the oldest preserved geographic floor mosaic of the Holy Land—with your guide revealing its biblical and historical significance.
  • Madaba Archaeological Museum: Discover artifacts spanning Roman, Byzantine, and Islamic periods—pottery, glassware, coins, and jewelry—housed in a traditional 19th-century building.
  • Mount Nebo: Stand atop the sacred mountain where Moses viewed the Promised Land, taking in panoramic vistas of the Jordan Valley and Dead Sea while exploring the Memorial Church's exquisite 6th-century mosaics.
  • The Bronze Serpent Sculpture: View the iconic modern sculpture that stands as a powerful symbol of faith against the breathtaking backdrop of the Jordan Valley.
  • Dead Sea Float: Experience the surreal sensation of floating effortlessly in the hyper-saline waters of the Dead Sea—the lowest point on Earth—and treat your skin to a natural mud spa.
  • Scenic Landscapes: Journey through the dramatic landscapes of western Jordan, from the rolling hills of Madaba to the descending road leading to the Dead Sea's shimmering shores.
  • Premium Comfort: Travel in a private Premium Business Class Van throughout your journey, ensuring a luxurious and comfortable experience with better views.

Notes:

  • Prices are per person (adult and child), in USD and are inclusive all taxes.
  • This tour departs daily from Amman, subject to availability.
  • This is a private guided tour with pickup and drop-off at your Amman hotel.
  • An advance full payment is required to complete and confirm this booking.

 Important Information: 

  • Premium Comfort: To ensure a more comfortable and luxurious experience with better views, this tour is operated with a private Premium Business Class Van “Business Vans “.
  • What to Bring: Swimwear, towel, flip-flops (the salt crystals can be sharp), sun protection (hat, sunglasses, high-SPF sunscreen), plenty of water, and your passport/ID.
  • Fitness Level: A moderate level of fitness is required due to walking at archaeological sites over uneven terrain. Please note that this tour is not wheelchair accessible. For wheelchair-friendly tours or transfers, please contact us.
  • Entrance Fees: If you have purchased a Jordan Pass, please bring a printed copy. It covers entrance fees to some sites in Madaba such as Archaeological Park and Museum, but does not cover St. George's Church (Madaba Map Church), other churches, Mount Nebo and Dead Sea beach facility entrance.
  • Distances & Times: Travel times in Jordan can vary significantly due to traffic, checkpoints, and road conditions. The times provided are realistic estimates under normal conditions.
  • Site Visits: Your guide may adjust the order of visits based on timing and local conditions to ensure the best possible experience.
  • The local currency: is the Jordanian Dinar (JD). It is advisable to have cash on hand.

Important Notes for Your Dead Sea Visit:

  • Avoid shaving 24 hours before entering the water, as the high salt content will cause stinging.
  • Do not splash or submerge your face—keep water out of your eyes and mouth.
  • Wear old swimwear, as the salt and mud can be difficult to rinse out completely.
  • Bring a hat, sunglasses, and plenty of water, as the desert heat can be intense.
  • Shower facilities are available at the beach to rinse off the salt and mud after your swim.

Price Includes:

  • Private Guided Service: A licensed professional English-speaking guide will accompany you for the entire duration of the tour.
  • Private transportation: Air-conditioned Premium Business Class Van with a professional driver.
  • Hotel pickup and drop-off in Amman.
  • Bottled water on board.

Price Excludes:

  • Travel insurance (highly recommended).
  • Entrance fees to all sites and Dead Sea beach facility.
  • Lunch, beverages and any personal expenses.
  • Services of local guides at the visited sites.
  • Gratuities (tips) for drivers, guides, etc. (expected).
  • Any items or services not mentioned in the "Includes" section.

Languages

English
Other

Frequently asked questions

No, as safety is our priority. The number of vehicle seats must match all passengers, including children. In certain cases, a discount may apply—please check with us.

The mentioned rates are for private Premium Business Class Vans. You can find all necessary details through these links:
https://www.vipjordantours.map-tours.com/general-information/ 

https://www.vipjordantours.map-tours.com/car/economy-class-car/

 General Information & Business Cars – Business Vans “.

Yes you can, the quoted rates are for Premium Business Class vehicles, which can be upgraded to a Luxury First Class VIP vehicle.
Upgrades are subject to availability, prior arrangement and an additional cost.

The additional costs are listed in "More options" under the selected rate details.

You can book a private transfer in a luxury First Class VIP vehicle for a more exclusive experience. Add this service from the "More options" section while selecting your tour rate and date. 

Minimum: one traveler. 

Maximum: 5-6 people. 

Note: For groups larger than 6, please contact us for a custom rate.

Yes, please send us the total number of participants (adults & children with ages) and we will provide you with a custom rate.

Yes. Please check this link: *****

Yes we do, we handle hotel reservations throughout Jordan, including these cities.

Yes you can, if the cancellation is requested within the permitted cancellation period.

Please read our Cancellation Policy carefully for full details and cancellation instructions.

  • Flexible cancellations: Free cancellation up to [10 days] before your scheduled pick-up time  → Full refund (minus any payment processing fees).
  • Late cancellations: [100]% fee for cancellations within [9 days] of your scheduled pick-up time → No refund.
  • No-shows: Full rental amount will be charged.
  • Special circumstances: We may waive fees for emergencies (with documentation).

 

How to Cancel? 

  1. Send an email to the same email address you got the confirmation through with:
    – Booking confirmation number.
    – Lead passenger name.
  1. We’ll process your request and send confirmation.

 

Important Notes: 

  • Only the booking owner can cancel (using original booking email).
  • Our team cannot process cancellation requests by phone/chat for security reasons.

 

Late/Missed Pickups: 
No-shows and late arrivals are considered last-minute cancellations and full rental amount will be charged.

Activity's Location

Bulk discount (by Percent)

Bulk discount adult
# Discount group From adult To adult Value
1 2 People Discount 2 2 50%
2 3 People Discount 3 3 66.67%
3 4 People Discount 4 4 75%
4 5 People Discount 5 5 80%

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Owner

Syria Samer

Member Since 2025

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